PRIVACY & COOKIE POLICY

 

The processing of your personal data forms an important part of our provision of products and services to you. We appreciate the trust you place in us when providing us with your personal data and consider your privacy an essential part of the services we offer.

Your personal data belongs to you. We strive not to make any assumptions regarding your privacy preferences and aim to design our services so that you can choose whether to share your personal data with us.

We endeavor to only process customer personal data that is adequate, relevant and not excessive in relation to the purpose for which it has been collected. We aim to anonymize your personal data when a function or service can be achieved with anonymized data. If we combine anonymized or non-personal data with your personal data, it will be treated as personal data for as long as it remains combined.

We believe in being transparent about which data we process and for which purposes.

It is our policy to comply with the applicable laws, rules and regulations governing privacy and data protection. Where necessary, we will adjust our processing of your personal data as described in this policy to ensure legal compliance.

WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, telephone number and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We may also use your personal data for the purpose of direct marketing. We may send you emails about our store, new products and other updates, or other direct marketing actions. Our use of your personal data for marketing purposes is always subject to your consent, and you may withdraw your consent at any time either by clicking unsubscribe at the bottom of any mail sent to you or by contacting us at store@allaround.shoes.

The personal data we collect will be used to provide you with products and services, including to verify your eligibility for certain purchases and services as well as to offer you enhanced offers and experiences; to inform you of updates to, or changes in, our products and services, including but not limited to changes to our terms and conditions and policies; to inform you of new products, services and events; to evaluate and improve our offering to, and communication with customers; to comply with legal requirements or lawful authority requests; to inform you about our products and services and identify those that may be of interest to you; to carry out market research; and for analysis and customer profiling purposes (online and social included) done by ourselves and other third parties.

We will only retain your personal data for as long as it is necessary to fulfil the purposes outlined in this policy or the purposes of which you have otherwise been informed. This means that once you have consented to our processing of your personal data, we will retain your data in accordance with the consent given and/or until you revoke your consent. If you have revoked your consent, we may nevertheless retain certain personal data for the period required in order for us to meet our legal obligations and defend ourselves in legal disputes. If we have not obtained your consent to the processing, the data will only be retained for as long as such a period of time as permitted by law.


CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we infer that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
By signing up to our website and providing us with your email address, you agree to receive our newsletters. This email address will also be used to send you the promotional discounts and/or discount vouchers earned when you purchase.
We will not sell or trade your personal data with third parties unless we have your consent to do so. We will not share your personal data with third parties for their marketing purposes, unless we have received your consent for such disclosures. If you have provided such consent but wish to stop receiving marketing materials from a third party, please contact that third party directly. We may provide you with information regarding new products, services, events or similar marketing activities. If you wish to unsubscribe to a particular e-mail newsletter or similar communication, please follow the instructions in the relevant communication.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at store@allaround.shoes or writing to us at AllAroundShoes Calçado, Lda., Rua Jaime Afreixo, 310 – Ap. 2, 3700-141 São João da Madeira, Portugal

DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located at different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
For your reference, here’s the list of third parties service providers used by us: SHOPIFY INC.; STRIPE INC.; PAYPAL (EUROPE) S.A.R.L.; MAILCHIMP.

SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES
When you visit our web site, we will use cookies to ensure that you get the best experience. These cookies might be about you, your preferences or your device. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies If you wish to opt-out of cookies please disable them in your browser settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

What data do we collect and why?
When you visit our website we collect and process your IP number and information on your browsing on our website. The purpose of our processing is to identify you as return visitor to our website, to analyze the behaviour of the visitors to our website to enhance our communication and structure of our website and to build a profile of your interests to be able to show you relevant adverts for our products and services also on other websites.

Here is a list of cookies that we use. These are listed here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc);
_shopify_visit, no data held, persistent for 30 minutes from the last visit. Used by our website provider’s internal stats tracker to record the number of visits;
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer;
_shopify_cart, unique token, persistent for 2 weeks. Stores information about the contents of your cart;
_secure_session_id, unique token, sessional;
storefront_digest, unique token, indefinite If the shop has a password. This is used to determine if the current visitor has access.

We also use cookies from third-party providers such as SHOPIFY INC.; STRIPE INC.; PAYPAL (EUROPE) S.A.R.L.; MAILCHIMP.

AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION
You have the right to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply ask for more information. Any requests regarding personal data should be sent to us by email at store@allaround.shoes or in writing to AllAroundShoes Calçado, Lda., Rua Jaime Afreixo, 310 – Ap. 2, 3700-141 São João da Madeira, Portugal