Sur les ventes effectuées par le biais du commerce électronique, le consommateur a légalement le droit de se prévaloir d'un délai de 30 jours à compter de la date de réception du bien pour exercer son droit de rétractation sans avoir à expliquer pourquoi ni à payer de pénalité, sauf les frais de retour des marchandises.
Frais d'Expédition et Délais de Livraison
The delivery of all orders is free of charge for the client.
Delivery in Portugal (mainland): the estimated delivery time is 7-10 working days as from the date of your order.
Delivery in Portugal (Madeira and Azores): the estimated delivery time is 7-12 working days as from the date of your order.
Delivery in other EU (European Union) countries: the estimated delivery time is 7-12 working days as from the date of your order.
Delivery outside EU: estimated delivery time of 10-15 working days as from the date of your order, depending on destination.
For all goods sold tax-free, it is the customer’s liability to pay any local taxes on receipt, depending on delivery country. The order will only be processed on receipt of the amount due in our bank account. Hence, in this case, the applicable delivery times run from the day of receipt of payment.
For orders delivered outside the European Union, when the parcel enters in the country of delivery, the carrier may ask you to pay customs fees and possible administrative fees related to customs clearance. These taxes depend exclusively on the customs of the delivery country and are not at our expense. We advise you to contact your customs office to determine the amount of these fees and taxes.